Terms of Service

Last updated: October 22, 2024

1. Acceptance of Terms

By downloading, accessing, or using TravelNum ("the App"), you accept and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Decantech ("we," "us," or "our"). If you do not agree to these Terms, you must not access or use the App.

2. Description of Service

TravelNum is a mobile application designed to help travelers and language learners understand and pronounce numbers in multiple languages. The App provides:

  • Number conversion in 10 languages: Arabic, Cantonese, Chinese (Mandarin), English, French, Italian, Japanese, Korean (including both Sino-Korean and Native Korean systems), Portuguese, and Spanish
  • Native script display with accurate romanization for each language
  • Text-to-speech pronunciation for audio learning and practice
  • Offline functionality - no internet connection required for core features
  • Support for numbers up to 16 digits in length
  • Ad-supported free version and premium ad-free subscription option

The App is intended as a learning tool and travel companion to help users understand, pronounce, and communicate numbers in foreign languages during real-world situations such as ordering food, understanding receipts, shopping, or navigating transportation.

3. License Grant and Restrictions

3.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on your personal mobile device solely for your personal, non-commercial use.

3.2 Restrictions

You agree NOT to:

  • Modify, adapt, translate, or create derivative works based on the App
  • Reverse engineer, decompile, disassemble, or attempt to discover the source code of the App
  • Use the App for any commercial purpose without our prior written consent
  • Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices
  • Use the App in any way that violates any applicable laws or regulations
  • Sell, rent, lease, sublicense, distribute, or otherwise transfer the App to any third party
  • Use automated systems or software to extract data from the App
  • Interfere with or disrupt the integrity or performance of the App
  • Attempt to gain unauthorized access to any systems or networks connected to the App

4. Subscriptions and In-App Purchases

4.1 Premium Subscription

TravelNum offers a premium subscription that provides an ad-free experience. Subscriptions are processed through the Apple App Store (for iOS devices) or Google Play Store (for Android devices). We use RevenueCat, a third-party subscription management service, to manage and verify subscription status across platforms.

4.2 Subscription Terms

  • Automatic Renewal: Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current subscription period
  • Billing: Your account will be charged for renewal within 24 hours prior to the end of the current period
  • Pricing: Subscription pricing is displayed in the App and may vary by region. Prices may change at any time, but changes will not affect existing subscribers during their current subscription period
  • Management: You can manage your subscription and turn off auto-renewal through your device's account settings (App Store or Play Store)
  • Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period

4.3 Refund Policy

All payments are processed through the Apple App Store or Google Play Store. Refund requests must be submitted through the respective platform according to their refund policies. We do not provide refunds for:

  • Unused portions of a subscription term
  • Subscriptions that have auto-renewed if cancellation was not made at least 24 hours before renewal
  • Change of mind after purchase

4.4 Subscription Management via RevenueCat

TravelNum uses RevenueCat to manage subscription services. RevenueCat collects certain information necessary to process and verify your subscription, including anonymous user identifiers, purchase receipts, and subscription status. RevenueCat's collection and use of this data is subject to their privacy policy, available at https://www.revenuecat.com/privacy. By subscribing to premium features, you acknowledge and agree to RevenueCat's processing of your subscription data.

5. Advertising

5.1 Ad-Supported Version

The free version of TravelNum displays advertisements powered by Google Mobile Ads. By using the free version, you acknowledge and accept that advertisements will be displayed during your use of the App.

5.2 Ad-Free Experience

Premium subscribers receive an ad-free experience with no advertisements displayed during use of the App.

5.3 Third-Party Advertising

Advertisements are served by Google Mobile Ads and may be personalized based on your consent preferences. We comply with applicable data protection regulations, including GDPR. You can manage your advertising preferences through the consent management interface provided in the App.

6. User Content and Conduct

6.1 Appropriate Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You will not use the App:

  • In any way that violates any applicable national or international law or regulation
  • To transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the App
  • In any manner that could damage, disable, overburden, or impair the App

6.2 User Data

The App processes numbers you enter for conversion purposes. This data is processed locally on your device and is not transmitted to our servers unless explicitly required for specific features.

7. Intellectual Property Rights

7.1 Ownership

The App, including all content, features, functionality, software, algorithms, user interface, design, and underlying code, is owned by Decantech and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Trademarks

"TravelNum" and related logos and product names are trademarks of Decantech. You may not use these trademarks without our prior written permission.

7.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the App, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the App without any obligation to you.

8. Accuracy and Educational Purpose

8.1 Accuracy Disclaimer

While we strive to provide accurate number pronunciations, romanizations, and translations across all supported languages, TravelNum does not warrant that:

  • All content is always accurate, complete, reliable, current, or error-free
  • The App will meet all your requirements or expectations
  • Pronunciation guidance will be appropriate for all dialects or regional variations
  • Text-to-speech output will perfectly replicate native speaker pronunciation

8.2 Educational Tool

The App is designed as a learning tool and travel companion. We recommend:

  • Using the App alongside other language learning resources
  • Cross-referencing important information with native speakers when possible
  • Practicing pronunciation with the text-to-speech feature before real-world use
  • Understanding that language and number systems can have regional variations

8.3 Not Professional Advice

The App does not provide professional translation, interpretation, or language instruction services. It should not be relied upon as the sole resource for critical communications.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to our collection and use of information as described in the Privacy Policy.

Key privacy points:

  • Local Processing: Number conversions are processed locally on your device
  • Minimal Data Collection: We collect only essential data for app functionality
  • Ad Consent Management: GDPR-compliant consent management for advertising
  • No Sale of Data: We do not sell your personal information to third parties
  • RevenueCat Integration: Subscription management is handled through RevenueCat with appropriate privacy safeguards

10. Offline Functionality

The core features of TravelNum work offline without an internet connection. However, certain features may require connectivity:

  • Initial app download and installation
  • Subscription management and verification
  • Advertisement loading (free version)
  • App updates and new feature downloads

11. Disclaimers and Warranties

11.1 "AS IS" Basis

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the App will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy, reliability, or quality of any content or information

11.2 No Guarantee

We do not guarantee that:

  • The App will always be available or accessible
  • The App will be free from viruses or other harmful components
  • Defects in the App will be corrected
  • The App will be compatible with all devices or operating systems

11.3 Regional Variations

We do not warrant that the App's content is appropriate or available for use in all locations. Users who access the App from outside their authorized region do so on their own initiative and are responsible for compliance with local laws.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

12.1 Exclusion of Damages

IN NO EVENT SHALL DECANTECH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, use, goodwill, or other intangible losses
  • Damages resulting from your use or inability to use the App
  • Damages resulting from any unauthorized access to or use of our servers
  • Damages resulting from any interruption or cessation of the App
  • Damages resulting from any errors, omissions, or inaccuracies in content
  • Damages resulting from reliance on information provided by the App

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Decantech, its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, and representatives from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use or misuse of the App
  • Your violation of any third-party rights, including intellectual property rights
  • Your violation of any applicable laws or regulations
  • Any content you submit or transmit through the App

14. Updates and Modifications

14.1 App Updates

We may from time to time:

  • Release updates, upgrades, or new versions of the App
  • Modify or discontinue features or functionality
  • Perform maintenance that may temporarily limit access to the App

You may need to update the App to continue using it. Updates may be provided through the App Store or Google Play Store.

14.2 Terms Updates

We reserve the right to modify these Terms at any time. When we make material changes, we will:

  • Update the "Last updated" date at the top of these Terms
  • Notify you through the App, via email, or through other reasonable means
  • Provide you with an opportunity to review the changes

Your continued use of the App after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the App.

15. Termination

15.1 Termination by You

You may terminate your use of the App at any time by:

  • Deleting the App from your device
  • Canceling your subscription (if applicable)
  • Ceasing all access to and use of the App

15.2 Termination by Us

We reserve the right to:

  • Suspend or terminate your access to the App at any time, with or without cause, with or without notice
  • Refuse service to anyone for any reason at any time
  • Remove or disable access to the App if we determine you have violated these Terms

15.3 Effect of Termination

Upon termination:

  • Your license to use the App immediately terminates
  • You must cease all use of the App and delete it from your devices
  • Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability
  • No refunds will be provided for any prepaid fees or unused subscription time unless required by law

16. Platform-Specific Terms

16.1 Apple App Store

If you download the App from the Apple App Store, you acknowledge and agree that:

  • These Terms are between you and Decantech, not Apple
  • Apple has no obligation to provide maintenance or support services
  • Apple is not responsible for addressing any claims relating to the App
  • Apple is a third-party beneficiary of these Terms and may enforce them
  • You comply with all applicable third-party terms when using the App (e.g., wireless data service agreement)

16.2 Google Play Store

If you download the App from the Google Play Store, you acknowledge and agree that:

  • Google is not a party to these Terms
  • Google has no obligation or liability with respect to the App
  • You will comply with Google Play's terms of service
  • Google is a third-party beneficiary with the right to enforce these Terms

17. Export Control and Compliance

You agree to comply with all applicable export and import control laws and regulations. You may not use or export the App in violation of any laws or regulations, including U.S. export laws and regulations.

18. Miscellaneous Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Decantech regarding the App and supersede all prior agreements and understandings.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by us.

18.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

18.5 No Third-Party Beneficiaries

Except as expressly stated in these Terms (such as platform provider rights), these Terms do not create any third-party beneficiary rights.

18.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18.7 Language

These Terms are written in English. Any translations are provided for convenience only. In case of any inconsistency, the English version shall prevail.

19. Governing Law and Dispute Resolution

19.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Decantech is established, without regard to its conflict of law provisions.

19.2 Dispute Resolution

Any disputes arising out of or related to these Terms or the App shall be resolved through:

  1. Informal Resolution: First, contacting us at legal@travelnum.com to attempt to resolve the dispute informally
  2. Mediation: If informal resolution fails, pursuing mediation before initiating formal proceedings
  3. Legal Action: As a last resort, pursuing legal action in the appropriate courts

19.3 Jurisdiction and Venue

You agree to submit to the personal jurisdiction of the courts located in the jurisdiction where Decantech is established for the purpose of litigating all such claims or disputes.

19.4 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND DECANTECH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

20. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service or the App, please contact us:

Email: legal@travelnum.com

Support: support@travelnum.com

For subscription and payment issues, please also refer to the support resources provided by the Apple App Store or Google Play Store.

By downloading, installing, or using TravelNum, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.